Paul Rehberg

Paul Rehberg

Servant fièrement : Sobeys #881 Mumford Road, Halifax, NS

Poste : Baker

Valeur fondamentale : Always Place the Customer First

Paul is a man of few words but what he does say comes from the heart. So when a customer broke down and started to cry in front of him, he asked her if she was alright. It turned out that the customer was facing a health crisis. « She was struggling with the decision of whether or not to get an operation, » says Paul. « I just asked her what her quality of life was now and what it could be. We sat there, talked and she gave me a hug and left. » That’s just one example of how Paul treats customers. « We all have our hard days. She just needed somebody to talk to, » he says. « It’s not going above and beyond, it’s just being human. » Paul’s proudest moment? « Meeting her, » he says, nodding to his fiance who also works at Sobeys. « She helped me through a hard time. »