Jessica Stafrace

Servant fièrement : Sobeys #707 North Park, Brampton, ON

Poste : Cashier

Valeur fondamentale : Always Place the Customer First

« Customer service is important to me. I try to provide the type of customer service that I look for, » Jessica says. « I enjoy helping people. » When Jessica found an envelope that had been left behind by a customer, she raced out to find the customer but it was too late so she turned the envelope in to customer service. Later that day the customer realized it was missing and returned to the store to claim it. « In the envelope were cheques and money, including the customer’s rent, » says Jessica. « She was so happy to have it back, she called to thank me and came in the next day to give me a gift card. » Jessica understands the value in customer service and wants to play a part in making the customer’s shopping experience enjoyable. « I want people to be happy leaving our store and feeling like they will come back. »