Servant fièrement : Sobeys #590 Long Pond, NL
Poste : Pharmacy Manager
Valeur fondamentale : Always Place the Customer First
It’s important to Greg to reflect the values of his industry and of Sobeys. « The first pledge of the pharmacist code of ethics is to hold the health and safety of each client to be of primary concern, » says Greg. « This allows me to create strong relationships with customers and help promote customer loyalty. » Greg demonstrated that belief on one day in particular last year. A Sobeys customer had forgotten to pick up her prescription and when her husband arrived to pick it up, the pharmacy part of the store was already closed. The customer had a bad sinus infection and had to leave the province the next day. Greg was off for the weekend but after store staff texted him for help, he promptly replied back that he would there in 20 minutes. Sure enough, 20 minutes later, Greg came in and opened the pharmacy to give one very grateful customer a much- need prescription.