Cynthia Bishop

Servant fièrement : Sobeys #5076 Beaumont, AB

Poste : Pharmacy Manager

Valeur fondamentale : Always Place the Customer First

When a customer calmly walked into the pharmacy asking for some Benadryl one day last March, Cynthia struck up a conversation. She quickly discovered that the woman was having an allergic reaction to something she had eaten before coming to the store. « She was having difficulty swallowing the Benedryl … but she didn’t want the attention and was telling me she was fine. » But Cynthia suspected otherwise. « It was progressing quickly and I realized I was going to have to do something about this. » Cynthia took the woman to a private area, grabbed an EpiPen from the pharmacy and then administered it. Immediately, the customer began to feel better and by the time the ambulance arrived, she was alert, responsive and in good spirits. « She had been visiting from Prince Edward Island and had walked to the store, » says Cynthia. « I’m very thankful it happened where it did and not on the sidewalk. Who knows what could have happened. It was pretty scary. »