Sylvie Lévesque

Proudly Serving: IGA Extra #8123, Mascouche, QC

Position: Assistant Seafood Manager

Core Value: Always Place The Customer First

Seafood lovers know that finding a good fishmonger is important, which is why Sylvie Lévesque’s loyal fans have followed her to her IGA outside of Montreal. “Not a week goes by that we don’t have five or six customers tell us about Sylvie’s excellent service,” said her manager. “Sylvie exemplifies of our ideal employee in terms of customer service and sales culture.” For Sylvie, she is not just serving customers, she is serving her neighbours. “My passion for customer service comes from knowing the people of Mascouche really well,” she said. “I’ve been here for 30 years and so I eat local, buy local, everything local.” From helping her customers find the perfect fish to proposing unique and delicious recipe ideas, Sylvie clearly loves what she does. “Customers in Mascouche are like my family,” she said. “They ask me questions, some even call me to prepare things in advance for them. Trusting your fishmonger is the same as trusting your hairdresser.”