Sonia Toussaint

Proudly Serving: IGA Extra #445, Les Saules, QC

Position: Supervisor/Cashier

Core Value: Always Place the Customer First

With her unfailingly positive attitude, Sonia never lets a customer leave the store unsatisfied. She serves her clients with enthusiasm, passion and courtesy every day. Because she takes the time to listen, Sonia has loyal fans at the store. Many customers ask for her by name when placing their phone or Internet orders. One regular client was very vocal in pointing out just how much Sonia has changed his life for the better. Recently a customer dropped a wallet containing $150 in the store, with only an Air Miles card for identification. Sonia took it upon herself to call the company and ask them to contact its owner to let her know that the wallet was being held safely for her. The customer was very appreciative of the trouble she had gone to. “Honesty is one of my greatest qualities, being honest and then there’s injustice; I do not accept that in my work environment.”