Nathan Schoenfeldt

Proudly Serving: Sobeys #621, Stratford, PE

Position: Chef

Core Value: Always Place the Customer First

For Nathan Schoenfeldt, interacting with customers is the best part of the job. He loves working with the Reach Foundation, teaching struggling young adults to cook healthy meals for their families. “Delivering excellent customer service is one of my favourite things to do,” Nathan said. He had the opportunity to put his passion for customers to use when a customer named Claire spotted him in the kitchen. She was creating a cookbook of her mother’s beloved recipes for her siblings and wanted to include a well-worn handwritten recipe that was missing its title and instructions. Nathan said he could help, and asked her to return later that day. When she did, he had decoded the mysterious cake recipe, added suggestions for improvements, and had also baked it for her to sample. “I was almost in tears as the last time this recipe was produced would have been when my mother was well and at home baking,” she wrote in a letter. “We were all thrilled.”