Lucas Hearn

Lucas Hearn

Proudly Serving: Sobeys #551 Paradise, NL

Position: Front End

Core Value: Always Place the Customer First

A freak and violent windstorm that swept through his community of Paradise, Newfoundland, changed a normal day into a day Luke won’t soon forget. “There was hardly a gale in the morning but by lunchtime, it was brutal outside,” says Luke, who has worked for Sobeys for just over a year. As the wind began pushing carts across the lots and whipping around debris from the roof of nearby building, Luke and his co-worker Meghan Duke, headed outside to help. “We had to get facemasks because there was rocks flying around,” says Luke. “It was nuts.” The pair began accompanying customers to their cars and when the wind made that too difficult, instructed customers to drive up to the front of the store and wait in their vehicles while they loaded the groceries. It’s in Luke’s nature to quietly step in when someone is struggling. “I’m like my mom in that way,” says Luke. “She’s always helping people.