Lisa Proksch

Proudly Serving: Sobeys Winnipeg Office, MB

Position: Abilities Specialist SMO

Core Value: Always Place the Customer First

Lisa has this Maya Angelou quote hanging by her desk: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Her work as an abilities specialist at the service management office in Winnipeg is proof positive that she lives by this motto every day. The company’s employees are Lisa’s customers. She ensures that employees who suffer from injury or illness are given the resources they need to recover and return to work. Whether it’s “short-term, long-term or medical leave,” Lisa is the one working with case managers and insurers to help get employees back on the job, happy and healthy. Normally a two-person operation, Lisa has been the sole member of the integrated health management team for Manitoba, Saskatchewan and Northwestern Ontario since July 2017. Despite hundreds of claims on her desk, Lisa always goes above and beyond, making her co-workers – her customers – feel cared for and confident.