Jayne Harrower

Jayne Harrower

Proudly Serving: Sobeys #863, London, ON

Position: Bakery Manager

Core Value: Always Place the Customer First

For 21 years, Jayne Harrower’s co- workers have been her extended family. “Co-workers feel like family, there’s always someone to make you laugh,” she said, adding that they see their Sobeys’ customers as part of their community. Some customers who visited as children now take their own children for a cookie club cookie, and she loves when someone comes back to show her a photo of her cake at a family gathering. “You’re making someone’s day, whether it’s a graduation or a welcome to Canada cake, with writing in their home language and English and both flags. It almost makes me cry,” she said. “Customers are at the heart of everything we do, because it’s the people coming in the doors who are taking our products home to feed their families.” Jayne’s Sobeys family supported her during a personal tragedy. “It’s humbling to know that so many people could do that much for one person. It was overwhelming support,” she said. “My Sobeys is my home away from home.”