Colleen Seaward

Proudly Serving: Sobeys #725, Halifax, NS

Position: Deli Clerk

Core Value: Always Place the Customer First

The special request at the deli counter was a lobster sandwich with mayo on two slices of white bread with butter. If that’s what Colleen Seaward’s customer wants, that’s what he gets — especially if he’s 90 and reminds her of her own 87-year-old father with his big blue eyes. “I felt a connection with Fred,” said Colleen. “It was a small request, but we developed a relationship, it has been going on for about four years now.” For Colleen, customers are the best part of the job that she’s had for 33 years. “Make eye contact, make them feel welcome, greet them with a smile, and make sure they have a happy experience and leave satisfied,” she said. With most of her large family living outside of the province, she appreciates her Sobeys family. Her store manager and co-workers wear pink and take photos with pink roses on rare disease day to help her honour a tragic loss. “Having their support makes it very rewarding to work here.”