Casey McRae

Proudly Serving: Safeway #8816, Calgary, AB

Position: Deli Clerk

Core Value: Always Place the Customer First

Casey is knowledgeable about his products, has a passion for serving, and believes in treating others as you would want to be treated. During one shift, a customer approached the deli counter and Casey acknowledged the person while finishing with another customer. “I felt important as he noticed me and took the time to let me know that he knows I am there. Being acknowledged as an individual is very important in creating fully-engaged customers,” the customer wrote in a glowing letter. “His ability to provide excellent customer service set the bar for a fully engaged employee who cares about their customers and 100% puts them first.” Casey says treating customers with respect is not only good for business but a good way to approach life. “I believe as an employee we have a much bigger role to play in society than many of us believe. Just being human goes a long way.”