Caralee Robinson

Proudly Serving: Sobeys National Pharmacy Group, Edmonton, AB

Position: Healthcare Consultant

Core Value: Always Place the Customer First

Knowing that it could make a difference in someone’s day, Caralee greets every customer with a smile and makes eye contact. In fact, friendly interaction with customers, colleagues and community members have kept her coming back to work for the past three and a half decades. “I am in my element when I am out in the community visiting with people,” says Caralee, who started off as a cashier working a busy Saturday shift at Safeway in Edmonton. Caralee is happiest when she’s out visiting physicians’ offices, connecting with community groups, working with manufacturers, helping pharmacy team members, leading health education events or just making small talk with regular customers. “I truly believe in treating people the way that I would like to be treated,” Caralee says. “Somebody could be having a really bad day and all they need is a nice smile and a ‘hello’ and that could be the lift that they needed.”