Sarah Armstrong

Proudly Serving: Sobeys #4719 Milton, ON

Position: Manager Home Meal Replacement and ALC

Core Value: Always Place the Customer First

Sarah’s motto? Treat everyone as you would like to be treated. According to Sarah’s co-workers, that’s exactly what she does every day. In particular, Sarah has taken it upon herself to assist a customer and her brother, both of whom are visually impaired. “Marie first started coming into our store shortly after we opened,” says Sarah, who eventually learned that the entire family is affected by the same degenerative disease. “It takes some time to serve Marie because I have to describe things and give samples because she always wants to discover something new,” says Sarah, who is determined that Marie knows about all the products, just like other customers. “I am always trying to give her that opportunity to know what we have in the store.” But helping Marie is more than just duty. “I enjoy Marie’s company. She’s an active member of our community and we discuss those things,” says Sarah. “It’s amazing what this woman does and has learned to do since she became blind.”