Samuel Dorais
Proudly Serving: IGA Extra #439, Châteauguay, QC
Position: Assistant Manager (Customer Service)
Core Value: Always Place the Customer First
Samuel is an early-rising people person. “The future belongs to those who get up early,” he says with his infectious smile. A customer service leader who would move mountains to satisfy his customers, Samuel is a fixture at the IGA Extra in Châteauguay, Quebec. He really takes the time to get to know his customers personally, whether laughing and playing with their kids, or showing genuine concern for what is going on in their lives. Samuel says his father is a role model who is well known in the city of Châteauguay, and he aspires to be like him. “We always win when we are natural with one another,” he says. His goal is to ensure that everyone leaves the store with a smile on their face. Samuel thrives in the team atmosphere at Sobeys, which he says has become like a family to him.