Richard Lockhart

Richard Lockhart

Proudly Serving: Safeway #8909 Saddle Ridge, Calgary, AB

Position: Store Manager

Core Value: Always Place the Customer First

Ric will never forget June 16, 1987. “On my very first day on the job we were robbed at gunpoint and shots were fired,” says Ric. “I knew that day this was the job for me! It would never be the same day twice and it was exciting. And in the 30 years since, I’ve seen it all.” Not only is the job exciting but it is also rewarding, says Ric, who was nominated as a Value Champion for how he treated a customer when her husband died on New Year’s Day. When he learned of the man’s death, Ric went to the family’s home to deliver a care package and to offer his condolences. The gesture meant so much to the customer that she went to the store a week later to thank him. “I never dread going to work,” says Ric. “I really enjoy what I do. I feed off positive customer feedback and seeing employees succeed. That’s my high in life.”