Proudly Serving: Sobeys #5119 Edmonton, AB
Core Value: Always Place the Customer First
After working as a pharmacist at Sobeys for over a decade, Regina knows most of her customers by name and is dedicated to doing whatever she can to help with their health care. “Recently I had a customer with compromised renal function and she was prescribed something that wasn’t appropriate for her kidneys,” says Regina. “It was a long process to track down her physician, find an alternative, calculate the right dose and this all happened on a Friday evening.” Regina’s experience and knowledge prevented the customer from having a potentially fatal interaction with her other medications. The customer was so grateful for Regina’s help that she wrote an email commending Regina’s customer service and care. “My work ethic has been instilled in me by my parents and closely aligns with Sobeys’ values,” says Regina.