Gus Lynch

Proudly Serving: Sobeys #320, St. John's, NL

Position: Grocery Manager

Core Value: Get It Done with Passion and Integrity

One day, during the busy week before Christmas, an elderly customer came into the store. There was a snowstorm on the way and the customer was gathering the ingredients for her holiday baking. She asked for Gus’s help finding a special type of flour but it wasn’t in stock. Later that day, Gus and his co-workers were restocking displays. “We took out a pallet of stock and in the middle was that bale of flour,” says Gus. “I felt really bad because I knew how important her baking was.” Since she was a regular, Gus was able to find her number and call her but the customer didn’t feel comfortable coming back out in the snow. That didn’t stop Gus, who dropped it off on his way home from work. “I just thought it was the right thing to do,” says Gus. “It’s just the way we work.” “Customers are the ones keeping our stores open, the least we can do is look after them.”