Fatima Borba

Proudly Serving: Safeway #4821, Winnipeg, MB

Position: Customer Service/Cash Office/File/Training

Core Value: Get It Done with Passion and Integrity

If you’re working a shift at Safeway store #4821 in Winnipeg and things aren’t going smoothly, you should hope Fatima Borba is working that day. With a reputation for helpfulness, knowledge of multiple departments and willingness to go the extra mile, she is the one to call when there’s a problem, say colleagues, including one co-worker who was in a frenzy one night when her deposit didn’t add up. “I was panicking because I had no idea what had gone wrong,” she said. “Fatima was a great help and stayed in the cash office with me until we had figured it out.” It’s not surprising that Fatima is a great problem solver as the self-described “den mother” wears many hats at the store, including training, customer service, cashier and working in the cash and file offices. “My favourite part of what I do is the ability to do just more than one thing. It never becomes monotonous for me.”